Frequently Asked Questions

Do you have a physical store?

We operate online exclusively and do not maintain a physical store. However, some items are available for pick up at our Taguig location. Please see label under "Add to cart" button if the item you are interested in is available for pick-up.

Can I pick up my order?

  • Pick-up is only available for certain products. It will be indicated on the product page under "Add to Cart/Buy It Now" button if item is available/unavailable for pick up
  • For self pick-up, we accept payment via gcash/bank transfer upon pick-up. For pick-ups via on-demand couriers (Grab/Lalamove), orders must be paid in full before pick-up can be arranged for security reasons
  • Pick-up location is in BGC Taguig. Take note that it's only a pick-up point and not a physical store. Items can be checked for completion but we do not offer demos as of now

What are the available payment methods?

  • Flair Espresso and Cafelat: Online transfer / Bank Deposit; Credit Card (via Paypal)
  • DF54/DF64, Niche Zero Grinders: Online transfer / Bank Deposit
  • Full payment is required to process your order for shipping.

How long does delivery take?

Flair Espresso/Cafelat

  • Metro Manila: Same day delivery
  • Luzon: 3-5 days
  • Vismin: 5-10 days

DF54/DF64 including Flair bundles

  • Metro Manila: 2-3 days
  • Luzon: 3-5 days
  • Vismin: 5-10 days

Niche Zero:

  • Backorder: 3-4 weeks

Do you have a number I can call?

We do not have a company landline or mobile number. Please direct all inquiries to our official social media platforms -- Facebook & Instagram: @manilaespresso or send us an email to manilaespresso@gmail.com

Warranty information

https://manilaespresso.com/pages/warranty-information

 

 

 

Flair Espresso Collection