Warranty Information

FLAIR ESPRESSO WARRANTY POLICY

Flair 58 Plus, Flair 58 and Flair 58x Warranty

The Flair 58 Press Stand and the metal components (non-electrical) of the Flair 58 and Flair 58x Brew Head are warranted against functional defects for five (5) years, from date of purchase, when used in accordance with all operating and safety instructions.

The electrical components of the Preheat System of the Flair 58 are warranted against functional defects for two (2) years from the purchase date, again when used in accordance with all operating and safety instructions.

The Flair 58 Pressure Gauge, Portafilter, Basket and Tamper are warranted against functional defects for one (1) year from the date of purchase, when used in accordance with all operating and safety instructions.

All other parts of the Flair 58 and Flair 58x that are more subject to normal wear and tear, including but not limited to O-rings and Silicone Sleeves, are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty. Proof of purchase is required to validate the warranty period.

PRO and PRO 2 Warranty

The Flair PRO and PRO 2 Press Stand, Brewing Cylinder and Stainless Steel Plunger are warrantied against functional defects for five (5) years from the purchase date, when used in accordance with all operating instructions.

Parts that are more subject to normal wear and tear, including but not limited to O-rings, Dispersion Screen, Silicone Sleeves, Piston Stem, and Portafilter are warranted against defects in material or malfunction for one (1) year from the purchase date, although these items are expected to last beyond the warranty.

The pressure gauge is sensitive to impact and must remain dry outside at all times. Failure to comply with this will void any warranty claims.

NEO, Classic and Signature Warranty

The Flair Espresso Maker NEO, Classic and Signature models Standard Press Stand and metal Brewing Cylinders are warranted against functional defects for three (3) years from the purchase date, when used in accordance with all operating instructions.


Parts that are more subject to normal wear and tear, such as O-rings, Silicone Sleeve, Piston, Pressure Gauge and Portafilter are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty.

NEO Flex Warranty

The Flair Espresso Maker NEO Flex Press Stand and metal Brewing Cylinders are warranted against functional defects for one (1) year from the purchase date, when used in accordance with all operating instructions.

Parts that are more subject to normal wear and tear, such as O-rings, Silicone Sleeve, Piston and Portafilters are warranted against defects in material or malfunction for six (6) months from the purchase date, although these items are expected to last beyond the warranty.

The Royal Grinder

The Royal Grinder’s aluminum structure and steel burrs are warranted against functional defects for three (3) years from the purchase date, when used in accordance with all operating instructions. All other parts of the Royal Grinder are warranted against functional defects for one (1) year from the purchase date.

This warranty does not cover normal wear and tear, and is voided if the grinder is used outside of operating instructions, is used to grind any material other than roasted coffee beans, or is made wet or exposed to heat about 120 F (50 C).

General Warranty Terms

Proof of purchase is required to validate the warranty period.

All above warranties apply only when the product and parts are used in accordance with all operating instructions. The warranty does not include shipping costs. The warranty becomes void if the product or parts are modified, abused or improperly used, damaged by accident or neglect, or if any parts are improperly installed.

Email manilaespresso@gmail.com with any questions about a possible defect.
Please send your purchase information, description of the issue, and photos/video if applicable. All defective product claims will be handled on an individual basis by our Customer Service that will ask you to describe the problem and provide the purchase date and location. Upon confirmation of the defect, we will send you instructions on how to return the product or defective part. Take note that customers are liable for shipping costs.

Flair Espresso Collection